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Joined 3 years ago
Cake day: June 11th, 2023
  • I recently quit a company that does. They hid that until after I accepted and started. I quit out of frustration after a couple weeks of having to listen the the fan all day due to their surveillance and telemetry running. They even disabled sleep mode, so you either had to leave that thing phoning home 24/7, or forcibly shut down every day. 10 minute boot time on a brand new laptop.

  • It sounds like they are working in a standard contact center, to me. It’s sad how much control/surveillance contact center managers wield over the agents. There are good companies out there, but for contact centers, they are unicorns, not the norm. The norm is “track every second, scrutinize any time waste”.